Please, if you don’t listen to ANYTHING else that we write here, listen to this:

NEVER, and I mean NEVER give ANYONE your paypal information or offer to sell something on FSOT for a friend. YOU WILL GET SCREWED.

That being said, anyone know who it is or what exactly happened?

I feel bad for the OP. I have had a WAHM do that to me and boy does it destroy your faith in people/the community.

kidpsych2be vbmenu_register(“postmenu_5831203”, true);
Join Date: Jul 2007
Location: Da Beach Yo.
Posts: 7,518
Completely freaking out

But Lord knows I’ll somehow out myself or someone involved so I won’t say much.

I have 2 paypal disputes against me (well, one a claim and one a dispute) and they are NOT my transactions. I know – “how they heck…??”

Want some advice? DO NOT help anyone when it comes to your money.

:thumbsup: :headbang::cry:

  1. Yup says:

    I figured it was someone who filed a dispute against Michelle from Mutts. Doesn’t Jenna filter payments for her?

  2. luvmyb says:

    I’m guessing its her sister, that beachmommyof2 chick.

  3. Jale says:

    I wrote in the other thread, all she has to do is call PP.

  4. alison says:

    Hmmm… No idea. Unlike most, she’s been careful enough about what she’s said, and I can’t find anything that looks like it might fit.

    What a shitty situation. I like Jenna – she saved my newbie ass from a flaming. Hope she’s able to get in touch with PP and sort it out… Although they may pull the ‘your account, your responsibility routine…

  5. alison says:

    “I have communicated with both mamas who filed and explained things to them and urged the seller to communicate better with them.”

    Hmmm… Maybe Yup is right and it is MuttaQin…

  6. Yup says:

    There was just a thread in Fluff chatter with a disgruntled mutt Mama. It got deleted after she outed Mutts in a GM thread. All the responses where she should file with Paypal.

  7. bin. says:

    I don’t really see how calling Paypal will help. She allowed someone to use her account, meaning she is responsible. Paypal won’t do shit, nor should they. It sucks for her, but really, why would you lend your account out?

  8. Erin says:

    ITA, bin.

  9. Jale says:

    i just meant maybe if she calls and says the truth- that she loaned her account out (although they may think shes dumb for that) then maybe they can help her recover the funds somehow. I dont know. i dont work for PP- im not sure. They canbe jerks though i know that.

  10. shes at it again... says:

    dude…its totally michelle. thought maybe she cleaned up her act by hiring customer service. nope, just taking advantage of that person too. lame…

  11. alison says:

    Jesus. That sucks.

  12. What a Wanker says:

    It’s amazing how often Jenna shows up on this blog in one form or another. I really have nothing else to say about it as I really don’t care what happens to Jenna at all.

  13. eeek says:

    OK, as someone who won’t go back to DS because my computer is getting screwed over there, can someone fill this one out a little more? WTH happened? Someone gave out their PP info to a friend… dumb person, feel bad for them but dumb move. Where does Mutt come into the picture?

  14. Nosy Nelly says:

    #13 – by the sounds of it, Jenna, as the customer service rep for Mutts, took payments on behalf of Michelle. So when the mamas didn’t get their diapers OR any communication from Mutts, they filed a PP dispute on their payment, which HAPPENED to be on Jenna’s PP account, instead of Michelle.

  15. What a Wanker says:

    Still stupid. WHY does Michelle NEED Jenna to take payments on her behalf in the first place? Why wouldn’t Jenna give the person Michelle’s PP email address to send payment to? Sounds really fishy to me. Of course this is assuming that it is Michelle to begin with, which doesn’t make any sense to me at all.

    Maybe Jenna was trying to skim some off the top?

  16. tiredmama says:

    I filed a claim w/pp tonight against Michele. She sucks!

  17. DSDM2 says:

    I wonder if Jenna was getting xx amount for each order she filtered or something?

  18. not tellin says:

    I feel bad for Jenna, but I would never let someone use my pp account knowing that if they even make a mistake it could ruin my ability to sell, ya know? Also, if someone needed to use my acct, I would be concerned as to why they don’t have their own? And if its Michele from mutts, thats just sad. Poor Jenna, but let this be a lesson 😦

  19. jeruco says:

    If this is mutts its just so sad. Why would she do it?
    You would think Jenna is smart enough to not work for her too. She reads the crap and knows what deal is with her.
    Is jenna filtering payments into her funded pp or something? so that its not recorded for taxes or doesnt get the fees taken out?

  20. jeruco says:

    on second thought I dont think Jenna would post that thread if it was mutts. She would probably loose her job if she did that.

  21. shes at it again... says:

    jeruco…im pretty sure her job isnt worth much to her anymore, considering her “boss” is scamming her (just like she does everyone else)…i know i wouldnt give a damn if i lost my job in a situation like this…

  22. Jen says:

    Jenna is such an uppity, condescending bitch. Serves her right. WTH would she think it was *OK* to lend out her pp account?!?

  23. eeek says:

    It’s just sad, Mutts used to be cool. Why take years of building a business & throw it away? I’ll admit I always thought she was kinda slow to ship, when she could keep stocking at an amazing pace- all parts are important, y’know- but still, decent quality, decent reputation she’s just tossed. If she had grown with a brain instead of moronically she could have had a super-popular diaper. Either stay small & take care of business or think your shit through. Luckily for buyers there are so many chances to read feedback now, anyone who looks into Mutts will know the shady bits.

    & Jenna, I bet she wanted to be popular. My take on snotty bitches is frequently low self esteem. She got a chance to be the front person of a sometimes-big-name WAHM & she grabbed it without understanding it was going to be a shitload of WORK (which I’d say she didn’t want to do), and now has let herself be screwed over for the same reason.

    Pitiful, the whole thing.

  24. eeek says:

    & one more thing- if you have bought from her on HC & had a problem, PLEASE PLEASE make sure to leave feedback (I just went & checked hers there). She’s close to the shop-being-suspended point, but she does have LOTS of good feedback too & it’s so much better if everyone knows when a WAHM is going down the tubes. That last burst of all negative feedback is always sad, especially because people will wait for others to leave bad feedback first, and then more people will get ripped off.

  25. Ashley says:

    I can promise everyone that it is not Michelle of Mutts. 😉

  26. Jenna says:

    Oh no!

    You ladies are bloodthirsty! No, it’s not Michelle. I promise you that. Definitely no shady business there. Michelle is very honest as am I. Please don’t rake her through the coals here or anywhere else. Yes she has CS issues and hopefully they will be properly taken care of.

    BUT my post has absolutely NOTHING to do with MuttaQin or Michelle or anything remotely attached to either.

    Happy New Year. 🙂

  27. Jenna says:

    #23 – Ha! Shows how brilliant you are.

    It’s always amazing to me what people think they know sooo much about when they see an avitar on a public forum.

    *insert eye roll here*

    I wanted to help Michelle. That’s pretty much the bottom line. I have no idea why people wish to fabricate such awful lies just for their own entertainment or to be “cool” here…slinging around your assumptions and lack of common decency. Shameful, I tell ya. But whatever….I don’t too much care about what folks say about me….I just want to protect the reputation of my employer. She is a wonderful person with a huge heart and sure, she’s overloaded herself quite a bit this year. But that doesn’t take away from the fact that she is one of the kindest women I have ever known. I will always support MuttaQin as I always have.

  28. shes at it again... says:

    umm jenna, are you kidding me??

    how many mamas has michelle scammed?! i know of atleast 5…ATLEAST (myself being one of them…)

    im not understanding how you can stock your store, and still not sent thousands of dollars worth of diapers to your customers…and take more than a month to ship “in stock” diapers. quite frankly, shes full of shit, as you appear to be. honest my ass…biggest joke ive ever seen.

    i really did think that michelle was going to clean up her act (how she was gonna do that with someone that has a rep like yours, im not so sure, but whatevs, she tried)…but in light of a few recent threads on t&f with customers claiming to be ignored by not only michelle, but her wonderful customer service as well, i see that isnt happening.

    nice try, go act high and mighty somewhere someone might believe the crap that is spewing out of your mouth…gah…youre so full of it ::insert disgusted smiley here::

  29. eeek says:

    I am NOT trying to be vicious. I’m not a mean person, Jenna. What we have to go on is the end result- the crappy lack-of-info, the people left hanging, the bizarre frustrations with someone who posted pictures of finished diapers and said they were ready to mail when they had no plans to do that this (or next, or maybe even further out) week.

    It shouldn’t be that way. Don’t talk about mean, talk about fixing things, because dealing with you and your employer sucks. This could be simple. They buy a diaper, you mail a diaper, they love a diaper. Instead it’s they buy then hate the seller, then sometime next month they love the diaper but know they’ll never do that frustrating exercise again.

    Don’t do that again & NO ONE will bitch about you ANY MORE. Or don’t & keep on posting how cool you are & everyone’s insane, really it’s very much your choice.

  30. jeruco says:

    Anyone see this? It migh need its own blog post.

    So you can track that purchase back to this thread

    I looked at the properties of the picture of that item and its linked to zandico. Anyone remember her?

    looks like she came back a third time to DS.

  31. shes at it again... says:

    hmmm says her cs is on vacay….thats funny…shes all over the boards.

  32. DSDM2 says:

    jeruco, if you want to write a blog in Word Format, and email it to me, I’ll double check it and post it for you 😉

  33. What a Wanker says:

    Looks to me like Jenna and Karma have been in very close touch recently.

  34. jeruco says:

    what is the email addy?

  35. Yup says:

    Boohoo, seriously I am so sick of this woman’s posts. It’s just a pathetic attempt to brag about the spendy shit she has coming to her in the mail. This is what, her third or fourth time something disappeared in the mail?

  36. alison says:

    Nice work, Jeruco!

    As for #30, sheesh, that poor Skye woman has the worst luck…

  37. JustPeachy says:

    #38 I know right! Shame on Michelle for being shitty especially to a mama who is having some major health issues right now.

  38. Jenna says:

    I don’t even know what any of you people want me to say. I’m in a difficult position right now. I feel like I owe Michelle some sort of loyalty but at the same time I’m pretty pissed off too. And she knows it.

    I’m not sure what reputation you speak of in regards to me. I have really never been anything short of kind and helpful if you ask me. The *only* issue I’ve ever had was with Kellie of Bugaboo Bottoms and quite frankly, I’m so sick of that particular drama, I’m not even gonna go there. I’m not quite sure how that determines my “reputation?” But…whatever.

    I think it’s absolutely awful what’s going on with Skye (and many others) but wtf do you want me to say or do? I DO what I can, what is within my abilities being on the East Coast and she being in TX. It’s not like I can waltz on over and pack up the damn orders myself (which I would if I could….)

    No one is acting “high and mighty” – take your catch phrases elsewhere. I’m trying to stay professional and resist the temptation to virtually bitch slap a lot of people who don’t know what the hell they’re talking about. I have absolutely no problem being 100% honest about my “work” with Michelle – but no one bothers to ask. They just make dumb assumptions. It’s rather irritating. You have something you want to ask – come right to the source. I have never practiced the art of lying.

  39. Jenna says:

    And UNLIKE the lot of you – I’m not hiding behind my computer and a silly screen name. You wanna talk shit? Have the cojones to tell me who the hell you are. And then we can get somewhere.

  40. jeruco says:

    drama mama,
    I dont think I will get around to writing a blog post ATM. Feel free to write one if you want.

    Looks like they banned her again.

  41. bin. says:

    You choose to work for a scumbag thief, you’re going to get a reputation, warranted or not. If you don’t want it, then do something about it.

  42. JustPeachy says:

    I agree with #43 as harsh as it sounds. I don’t quite understand why Michelle didn’t just hire a CS rep that is closer and can do all the packing and shipping of the diapers.

  43. shes at it again... says:

    as far as what you can and cant do…and loyalty? shes a thief. she STEALS from her customers, and then turns around and plays shit off like its their fault, never apologizes, and has ridiculous customer service. you represent her and her business practices…so wtf. loyalty? just seems like the only thing youre loyal to is whatever type of payment or kickbacks youre getting…

    i wouldnt be associated with such a business, or person, for any amount of money in the world. and to stay “loyal” to her, even after everything she has done to so many mamas, only says what kind of person you are. i understood how she got overwhelmed in the first place, but no more. she is stocking both stores (hyena, and her personal store), which a shit load of diapers, that arent even selling. when these mamas are waiting (for diapers that im sure they paid full price for, not this new discount) and waiting, and still have nothing but broken promises and hopes of getting their diapers.

    if michelle gave a damn, she would have refunded their money, apologized like there was no tomorrow, and got on with it. shit, have some dignity about things.

    imo, michelle should have been off of hyena cart long ago, and mamas warned. but, maybe this time karma will come and bite her in the ass, and maybe some justice will finally come to all of the mamas shes scammed.

  44. Jenna says:

    Meh – there is no way to respond to you since you have it all figured out. You know so much about me and the decisions I make and the reasons behind my decisions AND who I choose to associate with and reasons for them…why do I need to say another thing?

  45. shes at it again... says:

    oh please jenna, if what i was saying wasnt true, you would be able to response every single thing…but you cant…

    michelle is a thief…youre her accomplice. thats just what it is.

    you CHOOSE to be apart of her “company”, bird of a feather flock together 🙂

    thats like saying you have to be loyal to madoff, because youve worked for him, and he paid for your kids college…NOT! the evidence is there, you cant deny it. quite frankly, as far as im concerned, youre being paid with stolen funds, knowingly.

  46. DSDM2 says:

    What Jenna, no response? Were you told to stop posting?

  47. Erin says:

    Jenna, you never offer an explanation. You just say “well, gee that must be the way it is” and stop posting. What else are we supposed to think?

  48. Madre says:

    Jenna I like you, but you have to understand how it looks. I LOVE Mutts and wish I felt safe buying them. However, all the issues going on leave a bad taste in my mouth and I haven’t bought since maybe April or May. There are some shoddy practices going on and you choose to associate yourself w/ them. It’s questionable.

  49. DSDM2 says:

    I agree with them Jenna. It really does make YOU look bad.

    As a teen, my parents always said, “You are what you hang with”. And it is true. Who you pick to be your “friends” decides how others will view you.

    You need to pick more carefully and think what you are doing to your rep.

  50. Jenna says:

    It’s not that I’m not responding – I just wasn’t at my computer. Obviously I make an effort to come back here to reply.

    I don’t work for Michelle anymore. As of yesterday.

    To the ones who chose to voice their opinions without being nasty, judgmental and downright bitchy about it – you are right to an extent. I agree that her poor choices as of late have made me look bad.

    But I didn’t take on the position in the first place to get some sort of hero award. Not at all. I genuinely wanted to help. And trust me, my compensation wasn’t what you guys dream up in your heads, I’m sure. HOURS were spent emailing back and forth with customers and then Michelle trying to figure out why so and so had the same order number as someone else and why so and so hasn’t received her custom and so on. It was mind numbingly frustrating. A simple part time gig on the side turned into hours every night. It got pretty insane. And people were pissed so it was basically my job to talk them off the ledge.

    I am not going to drag Michelle’s name through the mud. You can all think what you want of her and I have my own opinions that I will not disclose here. But the bottom line is that I do not work for her anymore nor will I be working for her again in the near future.

  51. Jenna says:

    Erin – what explanation are you looking for?

    I never had access to Michelle’s books, paypal account, store, etc. Never. All I did was answer emails. What I could not answer, I’d submit in a daily email and wait for her response. That was it. Sometimes the email was a couple pages, sometimes only one issue.

    I have no “explanations” because I never did anything wrong. Nothing to explain. I did what I was asked to do.

    There was no stealing, skimming off the top, accepting payments for diapers to somehow cover Michelle – ??? I don’t even know where that comes from.

  52. Jenna says:

    48 – Um, no? Who would tell me to stop posting? Michelle?

    It’s not like that…there is no conspiracy here. If you all would like to believe that then go right ahead. Before I was hired on to help, I was the same as you guys, waiting my turn in line for customs, waiting for shipment of my diapers, stalking, etc. There is no covert operation going on…nor was there ever any shady business practices that *I* was aware of.

    I certainly cannot speak for anyone else, especially those in another state who actually have the books in front of them….but as far I was concerned, I checked the emails and dealt with the customers. That’s it.

  53. Jenna says:

    “shes at it again” – why don’t you man up and stop hiding behind your cheesy “name” Who are you???? Seriously.

  54. shes at it again... says:

    …nor was there ever any shady business practices that *I* was aware of.

    wow…thats laughable. you seemed to miss the dozens of thread in t&f about her? seriously? o.o

  55. Jenna says:

    I don’t really surf around DS much actually. I can’t think of the last time I went to the t&f section before I posted the thread that this thread came from.

    And your post is out of context. I’m not on “the inside” of the business aspect of things. Like I said (oh, 15 times) I answered emails.

    What more do you want me to say or do? I think you’re desperate need for me to equate MuttaQin with the fricken mafia is a bit ridiculous at this point. And your posts are lacking the “coolness” you’re trying to pull off.

    Quit while you’re ahead.

  56. jeruco says:

    I have to agree. At least Jenna will say who she is on here.

    I think you made the right move by quitting. I am scared to see what happens now Michelle doesnt have any help though.
    I hope she takes a break and just organizes her business.

  57. Kellie says:

    Wow. You people are ridiculous. You have no idea who Jenna is, but will sit here and call her an uppity bitch. You are all stupid bitches as far as that goes. STFU already.

    This whole thing has nothing to do with Jenna being on the inside of Michelles shady buisness.

    She did me a favor. We’re sisters. We do that. I would have done the same for her, had she asked me. Someone wanted to pay me for a diaper with her CC. I had used all my CC “allowances” on PP. So I asked Jenna if she could send the payment to her, with a CC. She said yes. Well it backfired. The package got lost, still is lost, and the chick filed a PP claim against Jenna. B/c thats who she paid. Pretty simple.

    All you crazy ladies with your crazy ideas….ugh.

    Go find a hobby.

  58. Skye says:

    #39 thank you. Michelle sucks. Late last night she finally emailed me to let me know she had shipped my diapers almost 7 weeks late. She wants me to cancel my pp claim so she can send a refund for one of the diapers. She never apologized or anything. I will be leaving negative feedback everywhere I can. FTR Jenna helped me as much as she was able too. Michelle wouldn’t get back w/her either.
    My bad luck streak continues.

  59. The ORIGINAL Just Me says:

    Wow!!!! I thought Skye’s post was about gms. To think I was saving my extra money for a few mutts. Guess not…

  60. Zukey says:

    Skye, you should definitely wait until you have your diapers in hand before canceling your claim. What’s one more week for a refund after you’ve already waited 7?

    It’s sad to see that Michelle is so crappy at managing her business. A friend of mine started a custom with her in November of last year. She had a few more open slots and offered 4 of them to me. Since I was so sick of the crazy stockings, I jumped in. It took until April for Michelle to get her shit together and actually start on the diapers. I paid in April and got my diapers in May. Of course, she forgot to send one of the diapers, and of course, it was a HTF fabric. Then, of course, she couldn’t find it and had to make a new one. So in JUNE, I finally got my diaper.

    I still love mutts (the diaper, not the business), and I have had great luck with them. They fit well, are made well, and have held up well. We’re pl’ing right now, so I’m a little sad to see these cute dipes go. It’s unfortunate that I refuse to buy anymore from her, no matter how great the dipes are. When I do get pg again, I’ll be searching for a new great fitted.

  61. noisybean says:

    Ugh. she is totally crappy about managing her business. Just like Zukey, I placed my custom order in December. It took me 5 months to get my shit. FIVE MONTHS. Needless to say, since she never answers emails I had no idea wtf was going on and by the time I got my diapers they were too small.

    Not to mention the fact that nearly all of my dipes now have shot elastic so I’m stuck with dipes I can’t use and can’t sell.

    Ehh I’m done with her. So done.

  62. werd says:

    skye, DEFINITELY wait until those diapers are in your hot little hand before you cancel the claim. I cannot believe she didn’t even apologize or anything, after all the time you have waited!

    I got a little behind with my customs in November, and not only did I send apology letters, I also enclosed $5 gift certificates AND sent an extra diaper, or an extra wetbag, or whatever, for free. That is what GOOD CUSTOMER SERVICE looks like. sheesh.

  63. JustPeachy says:

    Werd some people just don’t know what good CS is. I understand wahms especially those who are super popular are also moms and things come up. However communication is key and a little something extra never hurts.

  64. itsraininghere says:

    i think “a little something extra” is overboard, you know? i don’t want something for free, just what i paid for. i don’t like it that ppl think that since their order was messed up, not only should they get what they paid for, but something extra. maybe not a big deal for a large company, but it’s money right out of another mom’s pocket in cases like this.

    i’m sorry, i don’t mean to pick on you specifically, it’s just one of my pet peeves. 🙂

  65. werd says:

    I dunno, I just feel that if I say I am going to do something in a specific time frame, and for whatever reason I am not able to do it, I feel I owe it to the buyer to make up for that fact. I have no problem taking a little bit of a loss, as long as my buyer is happy. That is the ultimate goal.

  66. Monkey says:

    #66, I’ve had orders screwed up 3 times. Two times the WAHM sent me a little bonus as an apology (one was a cute wipe, the other was an extra insert) as a result both of those mamas have now made A LOT of money of my repeat business and probably a good bit off of my recommending them to other mamas. The third mama screwed up my order, sent me an email that said, “oops sorry these things happen” and that was it. I have not ordered from her again… not because I didn’t “get” something, but because I felt like the other mamas deserved my business because they went out of their way to make up for a mistake. They earned my repeat business and all of the good recommendations I can give them.

  67. Monkey says:

    sorry, that should be “off my repeat business” not of.

  68. JustPeachy says:

    I agree with monkey and thats not to say I feel that if my order is screwed up/delayed Im entitled to something. But IMO it makes me feel valued that the WAHM really values my business and makes me return and sing their praises from the mountain tops kwim?

  69. Monkey says:

    #70, exactly. It’s not about “getting” something, it’s about feeling like the WAHM went the extra mile. It’s about feeling like my business is important to her and that she truly wants to satisfy her customer.

  70. werd says:

    hey, guess what?



  71. AshleyB says:

    Congrat’s werd! YAY!

  72. DSDM2 says:


  73. Rika says:


  74. werd says:

    woohoo! its baby time!

  75. Madre says:


  76. werd says:

    wanted to let you guys know we lost our baby today 😦

  77. DSDM2 says:

    Werd, I am so sorry! :hugs:

  78. Madre says:

    wow I’m really sorry

  79. thewhiteninja says:

    sorry 😦

  80. jeruco says:

    I am sorry too.

  81. AshleyB says:

    Werd, I am SO sorry 😦

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