Yesterday, 08:20 PM #1 Registered Users What would you do if you recieved this email? UPDATE POST 58
The email was titled “Regarding my wife’s purchases on hyencart.com” and this is what is said…
HI,Im not sure if you recieved my other emails, I need to ask a favor of you. Please do not complete this transaction. We cannot afford for her to continue to shop online if we want to have christmas presents for our children. I do not mean to try to burden you with the facts, but I must do something to intervine. Please refund the payment and do not send the item. IF you are worried since you already might have printed the shipping label, you can cancel the label and the money will be refunded to your account within a couple days as well as any fees that were assesed by accepting the payment. Im sorry to do this to you, but I must draw a line and show her Im serious about this. We will be disconnecting our internet soon b/c of this problem.Thanks for your help.B.
Now, the email is signed “B” yet neither the first or last name of the person who sent it starts with a B.
I still have to email this person back to find out who his wife is, because the email address is came from doesn’t match anything in my paypal account or order history on hyenacart. However, what if this happens to be one of the custom orders that I’ve already started? Wouldn’t this technically violate the hyenacart TOS?
I understand that sometimes people go a little nuts on HC, but at the same time I use the money I make from my store to purchase things for our family as well, and I’d be a little irritated to have someone back out like this.
Yesterday, 09:40 PM #10 Registered Users Re: What would you do if you recieved this email?
This is the response I just got…
You are the only person that has not been cooperative with my simple request. Her paypal address is **** and it was made late last night. IF you do ship the item, I will file a complaint with PP and be returning the item to you. I need your help, please do not mail the item and refund the money.
I hate to sound so mean, but how can this even be allowed?
ETA: I just realized this wasn’t even a purchase from HC, it was one of my items on Spots Corner. It was only a $10 item so I am going to just refund. Now what type of feedback do I leave? Can I report this anywhere?
No way in hell I’d send a refund, unless she paid with a credit card. Too bad, so sad for her. Would you refund??