Not responding to a buyer’s PM about having sent the paypal does NOT mean that you are out and out ignoring her, it might just mean that you already knew that she sent it because you got an email notification about it from paypal. Telling the buyer that OF COURSE I apologized profusely only AFTER I had a paypal claim filed against me is ridiculous. I knew I was late with shipping and I was apologizing because I knew I was in the wrong. To turn my apologizing around into a reason why she should leave negative feedback is really ridiculous. Would it have been better if I hadn’t apologized for my own error at all? I had more than one transaction in the balance at the time of the one in question, and the other mama I was working with waited for a (timely) response to her PM about the shipping status. She and I agreed that priority shipping with an extra dipe thrown into her package would be fine, but the mama that you all advised filed a paypal claim just an hour after sending me a PM asking if I had a DC number. I know because I got the email notifications of both the PM and the paypal claim on my blackberry while I was driving to a job interview. If she still wanted to file a paypal claim after hearing that I had not shipped yet (which I was planning to tell her as soon as I got home), that would have been her prerogative.

And finally, ONE negative feedback that was left more than a YEAR ago out of 234 transactions is NOT “a history of this sort of thing”.

Does anyone have any suggestions on how to get my items or to contact her?

Quote:

Originally Posted by Jordan Mama you need to file a pp dispute if you haven’t already.

I tried. Unfortunately, Audra or Jenny kept reassuring me that my items were being sent. First, they were out of the items Audra made (dryer balls) shortly after the birth of her last child, totally understandable, I had no beef with that. Then I wait, for weeks and weeks, followed up with promises it was shipping the next day— at least 3 different times, not once did I ever get upset. I was understanding of the situation to a fault. I’ve been very patient and I think considerate of the circumstances. I ended up believing them, that my items were being shipped, or made, or their email wasn’t working, or whatever the excuse of the day was. Now it has been too long to file a PP dispute. Totally my fault for having faith that someone would actually follow through on a business transaction or at least their word.

And now Jenny responds to my last post to this thread with this…….

I tried to respond to her PM but when I hit reply I received a message saying Audra had chosen not receive PMs.

So I’ll post my response here………….

Huh?? YOU PM’d me here a couple of weeks ago. I’ve PM’d you back a couple of times with no response. I’ve also posted to the JSC thread HERE at least 3 times, one of which you responded with an “I PM’d you,” then nada, no follow up, no buzz off, nothing when I got all the transaction info together (for at least the third time I might add). This is getting tiresome. Do you have any intention of sending my items or are you just going to continue to blow me off until I give up?

My computer popped up with a message stating my computer had been attacked by a virus – then the diaperswapper website went to this odd website and it kept telling me to download this file to prevent all data from being lost – when I clicked OK my McAfee said if I clicked ok my computer could be infected…. So I didn’t click it…… I was on my email and the family roots site – the same thing happened the other day and I just had DS open…..

I have a firewall, mcafee virus protection and a spyware program and I didn’t click on ANYTHING and still got it. Oh, and I have a pop-up blocker, too.

My partner (she is an IT geek ) ended up working on it for more than 6 hours last night.

I had 6 viruses and 2 trojans (originating from here, according to the source code).

I am getting rid of McAfee, b/c obviously it didn’t do it’s job (switching to AVG).

Mommy to Makenna

For sale: Sticky Peas fitted and Dunk-n-Fluff fitteds. and Knit/OBV prefolds.

The game is deny-deny-deny. When the major outbreak happened before, I wasted A LOT of time taking screen shots every time something showed up, only to be told I was, essentially, just a “mom”, not very computer literate, and it was an issue with whatever else I was doing on the web, NOT DS. Pardon me, but my husband is a computer forensics master, who has assisted me in dealing with the viruses from DS. I am well-informed, and know EXACTLY where the worms, Trojans and Malware are coming from.
I have been a member of DS in good standing for more than two years now. I’m not some vindictive housewife who hates DS.
FTR, Sally, I really do appreciate your persistence in posting and dealing with this. It’s not the mods I have an issue with in this situation. It’s the recurring virus issue that SHOULD NOT exist, but for the love of money made in advertising here.

http://www.woofboard.com/forum/showthread.php?t=111013

seems like i can let people walk allover me and tell me what a horrible person i am…including a mod! and not post something in my defense? its kinda funny actually– I HAD NO PLANS ON GOING BACK THERE ANYWAY after the type of people that responded–well there were some decent responses–all i asked for is advice on my dog? am i wrong thinking i really didn’t do anything that bad? i wAS mms72 there!

i think i’ll just stick to DS!

You should have known it was a bad decision to get a puppy from a pet store. You should have known others wouldn’t agree with your irresponsible actions once you spoke freely about it. You should have expected at least one comment regarding your decision, and you should have ignored it and not gotten nasty with a moderator. You were overly defensive, but while I don’t see anything that warrants a ban in that specific thread, some forums are just more strict about how they allow members to treat the moderators.

There weren’t personal attacks in your direction – just people questioning your ethics. It’d be different if you were ignorant about puppy mills, but you fully knowingly supported them. When you get involved with a community of dog lovers, probably many that have experience with rescuing and pouring their heart and soul into saving lives that suffer an industry that you suppported…well, I’m just surprised sooo many were so helpful. That’s what they should be, but when a member who supports puppy mills comes back cocky at a moderator.. well..I just can’t feel sorry for you gettting banned.

Quote:

Originally Posted by bezark Eh, if we’re being totally honest here – I don’t think anything anyone there said was overly harsh, and you were maybe a bit overly defensive. While your intentions were very good, your actions were not, and you can’t expect a bunch of responsible dog owners to completely ignore that, no matter how you try to rationalize it in your OP.

ITA with you both…

I’m not attacking you, but you knew the feelings/reasons for not supporting a puppy mill, you were a member of the site for an extended amount of time and knew the issues, yet still did it… They you complained about problems related to it… I am sure it was hard for the group to swallow.

While you might have felt bad for that particular dog, you now have encouraged the mill to produce more pups… it is a vicious circle.

I think most of the comments were perfectly appropriate and on topic. You got WAY too defensive and jumped on people too quick. They were being honest and fair, and offering help to your OP.

I did expect some flames- BUT i guess what really put me over the top is the MOD of the board making comments- THEN telling others and me to stop– basically he had to get his little jab in then make sure i couldn’t defend myself at all– otherwise really i would have just backed off and prob never even have went back to that thread.

You are becoming overly defensive over the situation and getting a little rude.

Not everyone who told you they were disappointed in the puppy mill situation was out of line. I’m disappointed in you for doing it as well.

When the mod told you to drop it, you should have, end of story. I hate to say it but you egged it on, and came here to do more complaining about it.

You are bashing another board, and that is against the rules here

Quote:

Originally Posted by XtraOrdinary OP, I feel you I do, but you HAD to know everybody wasnt going to agree with you, right?

YES i did but again—- this thread is not about puppymills/petstores–and it is quickly turning into one……i asked for opinions on why i was banned–and i’ve very thankful for all the responses– even the ones who don’t agree—- it just seems like we are really beating a dead horse here……. thanks again everyone for the opinions/advice!

I ordered items from a WAHM in early July and the transaction was flawless, shipping was quick, etc. I want to order more.

I ordered items from same WAHM on July 26, paid 27th and asked that these be shipped ASAP. In the mean time was told by another WAHM/friend that she had been getting jerked for almost 2 weeks by the same seller – seller told her, her FIL had fallen seriously ill (right before I contacted her to place an order) and it was delaying her shipping. Seller didn’t know that I talked to the other WAHM.

I never heard from the seller and no shipping was printed so I PMed seller after a few days – seller told me her FIL had died and it delayed shipping. I told her I needed the items ASAP so she could just give me a refund and not worry about shipping. Seller said no, the items would be mailed the next day. I waited a few days, still no PM or items.

I PM the seller asking if the items were sent on the day they were supposed to be, she says yes and will look for the DC. I never hear back from her and items still haven’t arrived so I PM her asking for either a DC or a refund. I also PM a mod as I have the feeling I might be getting scammed.

Seller PMs me that night saying they weren’t sent on the day she said they were, that they were just shipped that day (2 days later). Offers a $5 refund or to send a free item. I PM her telling her I am angry that I was lied to, and that this has put my customs at a standstill and some are now late. She says she didn’t lie, that someone else was supposed to send my package that day but didn’t. Seller also tells the Mod who PMs her, that she has been talking to me right along, when she hasn’t. I’ve had to PM her and wait for responses the entire week.

I get the items 2 days later, and half my order is missing. I PM seller, don’t hear from her for 12 hours. She PMs back and says she will ship the missing stuff. I tell her no, as I obviously don’t trust her at this point, and I want a refund for what I was missing and the shipping for those missing components. They were for a specific custom and I ended up having to use something else on the special custom because I couldn’t wait any longer to send it. She says okay, but I have to wait another day for the refund. She says she is sorry a million times but I really don’t feel like she cares at all, how badly she messed up this transaction!

Assuming I get the refund – is negative feedback warranted? I feel like it is but I’ve been really stressed for the past week about this transaction so I don’t want to make an emotional decision – I take FB really seriously! She has no negatives as of right now.

I feel like she lied, didn’t communicate when there were problems (unless I PMed first), tried (poorly) to cover it up, put me in a potentially bad situation with my customers (luckily all have been understanding), and then didn’t even take care to make sure my order was complete when she sent it, even after she messed up the shipping! I highly doubt I will even get the $5 refund she offered, too… I’ll be shocked if I do. Also, all of this could have been avoided if she had just LMK that she was having family problems when I ordered and specified that I needed these snaps ASAP. But she didn’t mention it at all.

Also, she didn’t bother to PM me to let me know of any shipping delays, but had plenty of time to bump her WAHM posts on DS.

SO – should I leave negative FB? Or, what kind of feedback should I leave?

I have never left negative before, ever!!

she didn’t refund the first time you asked but stated it would go out the next day then it didn’t.

she ignored you while bumping threads for more business while having problems with the orders she has now.

lied to a mod

caused you stress.

this has been a negative for you all around and you should leave negative. and even if you get your refund you should leave negative. because this isn’t how you do business.

and she didn’t promptly refund you but told you to wait a day. this makes me worried. sorry but it does.

leave negative yes she had a family issues but it’s her job to know when she needs to step back. it’s her job to do her job we may all be moms here but some are also business people.

question i always ask with feed back if i could rate walmart or target with feedback what would i give them. a business is a business i look at fsot different but wahm is a business.

Then you are out money because of the transaction. That is NOT a positive, nor are you happy about it, therefore it is negative.

mama you give the feedback that she earned! it’s not your fault that she ignored you and didn’t bother letting you know what was going on! don’t let guilt get you because of a “story”

In May my DH and I seperated we stayed in the same house, but there was no relationship between the two of us. To be honest there hadn’t been for a very long time. I had had enough of being the only supporter in our family and he constantly using me. He couldn’t be bothered to remove his butt from the recliner. I had had 5 years of trying like heck to make this marriage work, but it just wouldn’t. On our son’s birthday he signed up for mobile dating on our phones like $50 worth of it. That was a blow that I was not ready for. Even though we were done it just hurt that he would do that.
I gave him another chance in June which lasted about 24 hours when I found more evidence of him cheating. I was just done, but that is DS daddy and I couldn’t just kick him out on the street with no where to go. He was taking $ from me to give to his parents so that he could pretend he was a big shot, mean while I am struggling to make the bills and take care of our son. I was paying DSD child support and paying for everything. He was blowing and going like it was no thing. I would work 12 to 14 hours a day on the business and then do all the household stuff. I would wait until DS went to sleep at night and then start to work and I would work all night long sleep 1-2 hours get up clean and cook and handle bills and play with DS and do it again. All I heard was complaints. I didn’t know what else to do. Someone had to pay the bills.
Finally on July 17 I moved out. I came in that morning and went to reply to a PM on here on his computer. When I opened it up I found some messages between him and his exwife and him and a friend from college that sealed the deal for me. He was doing them and had been even when we were together. I gave him my house with the bills all paid up and I moved in with a friend 1.5hours away. I just couldn’t take anymore.
On July 20 I got a call from him saying that his father had colapsed and they thought it was a stroke. This was especially scary for us because he had had a stroke in Sept. 07. His dad had health issues, but nothing that was life threatening. This kind of repaired the civil part of us and we came together as friends for support during this difficult time. On the 28th his father died. The funeral was last friday.
I had tried to be there the whole time and be supportive, but I could feel the inner drama and hate that his family had for me. The family that just a few weeks earlier had called me their daughter/ sister. The family that told me that they hated H exW and wished that I could have DSD all the time. Now hated me with such a passion that they probably would have spit on my face given the opportunity. They didn’t believe that their angel boy would or could do such things.
I tried to take DSD and DS to say goodbye to their paw paw at the funeral home but I was told not to. I was told to stay home and take care of our son. I was called by DSD who calls me mama and has always been a real daughter in my heart. She begged me to take her there she didn’t want her mother to be a part. She wanted her “mommy” and she wanted to tell her paw paw goodbye and hug her daddy. But I was told no. Right before the funeral I was called by H asking me if I could get DS ready for the funeral and everything. I assumed that I would be taking him. He asked me if his EXWIFE could pick up our 3 year old son and bring him 1.5 hours to a funeral. DS has NEVER been away from me except to my parents for a few hours here and there. This was to be at least a full day event. We have never agreed with her parenting choices or ways that she does things. Why in the world, how in the world could this happen? I was crushed. I don’t understand. Like seriously anyone but her. I just told him that DS would not be attending and that I was sorry. I was happy to bring DS and wait outside so that if he needed me I could be with him but I wouldn’t attend the services if that was what he wanted. I got a click in my ear as he had hung up. I later discovered that he had taken every dime from my business account to supposedly pay for the funeral… he was a veteran it was paid for… I have no idea what happened to my $ I have no freaking clue what happened to the life that I knew just 3 weeks ago.
I understand that during this time many of you have ordered and I have been late getting your orders out. I have been the slowest person ever. It’s like I just wake up and go through the motions. I have so much good going on in my life right now, but there was so much negative and drama that I couldn’t see straight. All I knew was that I didn’t have a “real” job so I had to keep bumping and keep orders coming in. I had to make sure that I had income. I had to count snaps, I had to get orders out, I had to take care of DS, deal with the loss of my FIL that I loved dearly without saying goodbye, the loss of my marriage which wasn’t happy anyway but still a loss, the cheating, the lying, the stealing, all at once. I just shut down I guess. I don’t have a clue what happened to me. I just couldn’t function.
I am so so so sorry to those who have been affected by my breakdown. I am sorry to those who have had ill effects as a result of this. It is all my fault and I understand that. I just felt like I owed you all an explaination rather than bad CS and just saying live with it. Thanks if you read this far. I am back on track now and orders have been shipped. I just pray that my reputation and feedback aren’t ruined because I messed up.