Ok, so there were issues with the former owner, and supposedly all was fixed by Audra, the new owner. It now seems Audra is dropping the ball as well (Not to mention out right lying and apparently blocking costumers.)
Check out the closed co-op thread there are problems throughout, and now all kinds of people are emerging from the woodwork with complaints: (this is towards the end of the thread, but the most interesting part) http://www.diaperswappers.com/forum/showthread.php?t=786446&page=34
| 10-13-2009, 12:06 PM | #334 |
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Re: Jennys Simply Clean Closed…Update in OP
Is anyone having trouble contacting Audra or maybe she has a new contact I’m not aware of?I placed and order with Jenny before she sold out to Audra. I never received all of my items. I emailed back and forth several times with Jenny all with promises to send my items. She eventually quit responding to my emails and then I learned she had sold the business to Audra. I emailed Audra about the incomplete order,(more than once) and she promised to get the items out ASAP. That was the first week in August. I still haven’t received my items and she isn’t responding to my emails.
Does anyone have any suggestions on how to get my items or to contact her? |
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#336 |
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Re: Jennys Simply Clean Closed…Update in OP
*sigh*Audra, I PM’d you within minutes of your last post here with details to the transaction. I understand how frustating it is for you to have to follow up where Jenny dropped the ball. I can chalk this up to a loss if you have no intention of responding to my emails or PMs. Just let me know if you have no intention of sending the items so I can quit wasting my time.
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#337 | |
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Join Date: Oct 2009
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Re: Jennys Simply Clean Closed…Update in OP
Quote:
No. I have made 4 attempts at contacting Audra through email and phone for a local pickup. I have not received any responses. I have even requested a refund through paypal and still have not received any response. I’m getting very frustrated. And I’m posting here in the hopes that Audra will respond to this attempt. ETA: I did not participate in this co-op. I made my order direct through the website. A friend told me about this thread and I posted to it in the hopes of getting some resolution. If this post needs to be removed since I didn’t order through diaperswappers, that’s okay.
Last edited by shanniesue2 : 10-24-2009 at 09:28 PM. |
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#338 |
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Re: Jennys Simply Clean Closed…Update in OP
I got my coop orderHowever, I placed an order through the site two weeks ago and have not gotten any contact and no shipment notification. I PM’d the person here ran the coop not realizing it wasn’t her duh – and she said she would forward it (and I’m sure she did) but I still have not heard from the owner of JSC.
I just sent a PM to Motherto4 on here – I am hoping she responds – if something is going on in private life that you are too busy right now to fill my order that is fine – please issue a refund.
__________________
~ Christi ~
~*~ Help meet to my DH ~*~ Momma to 9 (1 in heaven) ~*~ A Bunch of Knits ~ Custom Cabled Knit Woolies ~ Gallery ~ Blog ~ PM for details Licensed Bloomies & Turtle Butt Knitter ~ ISO: ISO/IHA List |
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#339 |
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Join Date: Oct 2009
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Re: Jennys Simply Clean Closed…Update in OP
I just opened a case with the paypal resolution center.
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| 10-25-2009, 09:24 AM | #341 |
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Re: Jennys Simply Clean Closed…Update in OP
Issued refunds to all that asked.
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Wife to Timothy(6-11-99) SAHM to Israel 7, Ireland 3, and Iceland 2, Italy 3-5-09nursing bw mamaNew Owner of Jennys Simply Clean www.jennyssimplyclean.com |
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#342 |
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Join Date: Sep 2009
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Re: Jennys Simply Clean Closed…Update in OP
Just want everyone to know that Audra still hasn’t answered my emails or PM’s. I’m so glad she PM’d me asking about the transaction so I could spend more time looking up all the details *again* only for her to ignore me *again*.
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| Today, 09:43 AM | #344 | |
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Join Date: Sep 2009
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Re: Jennys Simply Clean Closed…Update in OP
I tried. Unfortunately, Audra or Jenny kept reassuring me that my items were being sent. First, they were out of the items Audra made (dryer balls) shortly after the birth of her last child, totally understandable, I had no beef with that. Then I wait, for weeks and weeks, followed up with promises it was shipping the next day— at least 3 different times, not once did I ever get upset. I was understanding of the situation to a fault. I’ve been very patient and I think considerate of the circumstances. I ended up believing them, that my items were being shipped, or made, or their email wasn’t working, or whatever the excuse of the day was. Now it has been too long to file a PP dispute. Totally my fault for having faith that someone would actually follow through on a business transaction or at least their word. And now Jenny responds to my last post to this thread with this……. Quote:
I tried to respond to her PM but when I hit reply I received a message saying Audra had chosen not receive PMs. So I’ll post my response here…………. Huh?? YOU PM’d me here a couple of weeks ago. I’ve PM’d you back a couple of times with no response. I’ve also posted to the JSC thread HERE at least 3 times, one of which you responded with an “I PM’d you,” then nada, no follow up, no buzz off, nothing when I got all the transaction info together (for at least the third time I might add). This is getting tiresome. Do you have any intention of sending my items or are you just going to continue to blow me off until I give up? |

SAHM
to Israel 7, Ireland 3, and Iceland 2, Italy 3-5-09nursing
bw mama







) ended up working on it for more than 6 hours last night.
Makenna


















and 



I HAD NO PLANS ON GOING BACK THERE ANYWAY after the type of people that responded–well there were some decent responses–all i asked for is advice on my dog? am i wrong thinking i really didn’t do anything that bad? i wAS mms72 there!



Good luck with your new dog.